Cancel and Return Policy

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

 

We will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor. We cannot guarantee hair color or texture. Our natural hair comes in a natural straight, natural wavy, natural body wave, natural deep wave, natural loose wave pattern, the color will range between a natural 1b and 2. In some cases, we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you purchase with the color or texture, we will not do exchange/return your purchase.

 

Please note that ALL SALES ARE FINAL. There are no returns or exchanges permitted.

Cancellation of Order

You may cancel your order before sending the amount. When our company receives your amount, your orders cannot be canceled but you can only change the order.

 

We will notify you of any corrections or changes and ask for your approval before we complete your order.

Last updated July 19, 2019

EXTRAORDINARY

BRAND

Sensationnel Quality - Grade 10A

Splendid Quality - Grade 9A

Marvellous Quality - Grade 8A

Exclusive Fine Quality - Grade 7A

Luxury Quality - Grade 6A+

Legend Quality - Grade 6A

SPECIAL

BRAND

Elite Quality - Grade 5A

Platinum Quality - Grade 4A+

Gold Plus Quality - Grade 4A

Premium Quality - Grade 3A+

Unique Quality - Grade 3A

Super Fine Quality - Grade 2A+

SIMPLE

BRAND

Deluxe Quality - Grade AA

Classic Quality - Grade A+

Standard Quality - Grade A

VISITORS

PAYMENT

SHIPMENT