Cancel and Return Policy

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

We will make every effort to match each order to your exact specifications. Because our “Raw Virgin Hairs” are 100% real and original. Each piece comes from a separate donor.

We cannot guarantee hair color or texture. Our Raw Virgin Hairs come in a natural straight, natural wavy, natural body wave, natural deep wave, natural loose wave, and natural curly pattern.

The color will range between a natural 1b and 2. In some cases, we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you purchase with the color or texture, we will not do exchange/return your purchase.

Please note that ALL SALES ARE FINAL. There are no returns or exchanges permitted.

Cancellation of Order:

You may cancel your order before sending the amount. When our company receives your amount, your orders cannot be canceled but you can only change the order.

We will notify you of any corrections or changes and ask for your approval before we complete your order.